RESERVATION POLICIES, TERMS AND CONDITIONS
Please read the following terms and conditions carefully. By proceeding to complete your reservation and signing the registration card at check-in, you confirm that you have read, understood and agree to the policies, terms and condition
DEPOSIT POLICY
- We will need advance full payment
- A deposit is required for incidentals at the time of check-in
CANCELLATION AND NO-SHOW POLICY
Reservations may be cancelled up to 48 hrs prior to arrival date to avoid the penalty fee of I night’s room charge [including taxes], For non-arrivals or cancellations done after the 24hrs period, the hotel will charge the equivalent of 1 night’s room charge [including taxes]
RESERVATIONS TERMS & CONDITIONS
- The displayed rates are subject to change without prior notice
- Reservations of rooms is subject to availability
Children Policy
Children staying and sharing with 1 & 2 paying adults:
- Up to 6 years – free/no-charge/maximum 2 per room
- 7 – 12 years – free/no-charge/per room sharing either with 1 or 2 adults
- 7 – 12 years – Two children sharing with one adult – one child free and 2nd child 15% of applicable rate single room rate
- 13 – 17 years – children sharing with one or two adult – each child pays 25% of applicable single room rate
Children staying in own rooms
7 – 17 years – own room – Room will be charged at 80% of applicable single/double/triple room rate, depending on occupancy
VISITOR POLICY
- No unregistered visitors allowed into the rooms. Any extra persons in the room will be charged as per the applicable rates and subject to room capacity
CHECK-IN POLICY
- Check-in time 12:00pm
- Check-out time 10:00am
- Early check-in/or late check-out will incur an extra charge and is subject to availability
- At check-in, as a legal requirement, a valid picture ID/passport is required
- No pets allowed in the hotel.
PRIVACY POLICY
- Sarabi hotels & resorts values your privacy and we take great care to protect any information you provide to us
- We only ask for personal information that we require and we will only use this information for the purpose for which it was collected
- We may also collect information about your Preferences that we use to make your current and future stays and experience with us more enjoyable, including information about your interests and other relevant information about you that we learn about during your stay. This may also include any likes and dislikes about our services that you tell us about so that we can improve our services, and specific dietary or health restrictions to ensure your wellbeing. We may also collect your “Personal Preferences,” that may include details of your special anniversaries (such as your birthday or wedding anniversary), what type of activities you prefer to take part in when staying with us and your hobbies. Personal Preferences may also include details about who you usually travel with, their relationship to you and your marital status.
- If you submit any Personal Data about other people to us or our Service Providers (e.g., if you make a reservation for another individual), you represent that you have the authority to do so and you permit us to use the data in accordance with this Privacy Statement.